Shipping policy

Last updated: September 25, 2026

Where we ship

Quiet Landing ships to United States addresses supported at checkout. Our Kiko Leather desk accessories ship directly from our supplier in California. Available shipping methods and charges appear at checkout before payment. Carrier transit estimates are separate from dispatch time.

Dispatch and tracking

We estimate dispatch within five business days after your completed order. Business days are Monday–Friday, excluding US federal holidays. Once your order ships, we send tracking to the email address you provided at checkout. Delivery time after dispatch depends on the carrier, service and destination; we do not guarantee an arrival date.

Delays and delivery problems

If we cannot ship within the stated dispatch period, we will contact you before that period expires with an updated estimate and the option to consent to the delay or cancel for a full refund. We will cancel and refund an unshipped order if you do not consent to a delay when consent is required. If tracking stalls, your parcel is missing, or an item arrives damaged or incorrect, contact us so we can investigate and arrange a replacement or refund as appropriate. You do not need to wait for our supplier to reimburse us.

Changes and cancellations

Contact us as soon as possible to request an address change or cancellation. We will try to stop processing before dispatch. Changes cannot be guaranteed once processing or shipment has begun; our refund policy and your legal rights still apply.

For help, use our Contact page and include your order number. We aim to respond within two business days.